General Questions
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore.
HOW TO PLACE AN ORDER ON THE WEBSITE?
To place an order, select the desired product, add it to the cart, and proceed to checkout. Fill in all the necessary fields with information about delivery and payment. Once the order is confirmed, you will receive an email with the details of your order.
CAN I CHANGE OR CANCEL MY ORDER AFTER PLACING IT?
If you would like to change or cancel your order, please contact our support team as soon as possible. If the order has not yet been shipped, we will be able to make changes or cancel it. If the order has already been shipped, you will have to wait until it is received and use the return procedure.
WHAT IS OUR RETURN POLICY?
We accept returns within 14 days from the date of receipt of the order. The product must be in its original packaging and unused. To start the return procedure, please contact our customer support team and we will provide you with further instructions.
WHAT SHOULD I DO IF I RECEIVED A DAMAGED OR INCORRECT PRODUCT?
If you have received a damaged or incorrect product, please contact our support team within 48 hours of receiving your order. We will arrange for a replacement product or a refund.
HOW CAN I CONTACT THE SUPPORT TEAM?
You can contact our support team via:
- E-mail: gearlab@gmail.com
- Phone: +38 (068) 000-00-00
Delivery
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore.
HOW LONG DOES DELIVERY TAKE?
The delivery time depends on your location and the chosen delivery method. Usually, delivery takes 1 to 3 business days. After the order is shipped, you will receive a tracking number to check the delivery status.
Payment
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore.
WHAT PAYMENT METHODS DO WE ACCEPT?
We accept the following payment methods:
- Credit and debit cards (Visa, MasterCard, American Express)
- Online payment systems (PayPal, Google Pay, Apple Pay)
- Payment upon receipt (cash or card)